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  Customer Care

At, we ensure that you receive the best customer service possible. We also believe the functionality of all customers sites are our #1 priority. The staff is available by phone from 9AM - 5PM PST. And 24 hours per day, 7 days a week to answer your questions through our ticket support system.

Reasons why you should host with us:

  1. We are proudly Canadian!

    We have been in the business since 1997, over 13 years of hosting experience in Canada. We do NOT outsource our technical support or servers. All servers are located in a Tier 1 Canadian data center facility and are owned by us.

  2. Server Uptime and Customer Service is our #1 Priority

    We don't outsource our phones to call centers. Get your answers fast. No need to escalate tickets, all technical staff has extensive experience and training.

  3. Fast Servers

    We allocate proper resources for your hosting account on our Dell Poweredge rackmount servers. We do NOT overload or oversell our servers like the other hosts.

  4. Redundant and Clean Network

    Host your website with clean IP addresses. We do not host spam or adult materials. This may affect search engine results and email services that your business critically relies on. You can feel comfortable when you host with us because we guarantee 99.95% network uptime to all of our clients. For if any reason the network or servers may be down, you will receive a credit up to 25% off of your monthly fee.

  5. Private and Profitable

    Don't choose a loss leader as your hosting provider. Don't risk your entire business or domain name. Let us help you host your website and email properly. Be careful of those "unlimited" accounts, they may sell your information to 3rd parties. 

  6. Pay in Canadian dollars!

    Keep the Canadian economy growing and don't lose money on those foreign exchange rates.

  7. Service Guarantee

    Every web hosting package comes with a 30-day money back guarantee from the day you sign up. If you find that we could not help or service you with your needs, you will be given a full refund.

  8. Price Guarantee

    The monthly price that you pay for your account is always guaranteed to be the same. We will not let you pay any more than you are now.


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