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  Data Center Information

All servers are all connected to a Tier 4 level data center in Vancouver BC, Canada. The data center has been certified as a PCI compliant data center services provider since June 12, 2010. Here are some brief details:
Physical Security

There are two methods of authentication; these are both a security pass card, and a biometric finger scanner. As both of the processes are required to enter the IDC, it is unlikely for anyone other than authorized people to enter the facility. There are closed circuit cameras throughout the floor and throughout the IDC facility which is monitored 24/7. All movements are recorded and archived for 60 days.
Fire Suppression

There are environmental sensors/ionized smoke detectors on the ceiling and under the raised floor throughout the entire data center.
Climate Control
There are two Liebert HVAC (air conditioning) dual compressor units dedicated to cooling the IDC floor. The advantages of using a dual compressor HVAC, is the ability to perform maintenance on one compressor while the other is still operating. Temperatures in the data center is regulated at 72 Degrees Fahrenheit, with 45% relative humidity.
Power Feeds

The data center has a diesel generator and two UPS (Uninterruptible Power Supplies) to ensure that our servers are always up and running. In the event of a power failure, these systems will take over ensuring that your equipment always has power.
Power Setup
Power delivery to the floor is critical to the success of the data center, and there is no single point of failure. The hydro power feed is redundantly connected into the Automatic Transfer Switches (ATS). If the ATS sensor detects failure or interruption in the hydro feed, it signals the Diesel Generator to start, and then uses this power until the hydro power is restored.
Data Center Information
Network Information
Our Exchange Environment

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