Support: Exchange Support

Recover a deleted contact in Outlook

There will be 2 situations where your contact may be. In your deleted folder, or not (after you have emptied the trash) Case 1. When your contact is in...

Exchange Setup – Find Domain\Username

Some devices might not be able to setup automatically, so a manual configuration must be done. To find out the Domain\Username, login to the client panel. Once logged in...

Outlook App on Android Device Setup

You might be forced to enter in the details for setting up an Android device using the Outlook Android app when using our Exchange 2019 services. You will need...

Setting up CardDAV and CalDAV on iOS

As synchronizing is becoming more of the norm, more platforms are supporting syncing of contacts and calendars on iOS and Android platforms. In this help document, we will show...

Exchange 2019 iPhone Setup

Exchange 2019 iPhone Setup on any iOS 14.x Device. Exchange 2019 iphone setup Howto. There are two methods in this document. The first is using the sign-in method, and...

Exchange ActiveSync Android Setup

The purpose of this documentation is to provide end-users with complete configuration steps in Exchange ActiveSync Android Setup. Exchange ActiveSync lets mobile phone users access their email, calendar, contacts,...

Exchange 2019 DNS Settings

The following DNS settings are needed for our Exchange 2019 setup. MX 10 barracuda01.hosting.ca MX 10 barracuda02.hosting.ca CNAME webmail.<yourdomain> POINTS TO exchange.hosting.ca TXT v=spf1 a mx ip4:72.15.149.3/24 ip4:72.15.147.128/27 ip4:208.99.206.181/29...

Windows 7 and Exchange 2016 Disconnected

If you’re getting an Outlook Disconnected message on your Outlook recently, it may be due to the fact that your Windows 7 does not have the TLS 1.1 and...

Exchange shared mailbox attachment problem. CU 18 Shared Mailbox Error.

You might experience an error when opening an exchange shared mailbox attachment in OWA. The error will be that a shared Mailbox attachment can’t be opened in OWA. We’ve...

Open Another Mailbox in OWA

Find out how to open another mailbox in OWA. Outlook clients will automatically have the mailbox open if the AUTOMOUNT option is enabled when giving FULL ACCESS PERMISSIONS inside...