Support: Support

Setting up CardDAV and CalDAV on iOS

As synchronizing is becoming more of the norm, more platforms are supporting syncing of contacts and calendars on iOS and Android platforms. In this help document, we will show...

Setup MailEnable on iPhone

If you have your hosting services on our Plesk Windows platform, you can follow this docunent here on getting MailEnable setup on your iPhone. The most critical pieces of...

Roundcube Timezone Change

Our server might default to Pacific Standard Time (PST), but we can show you how the Roundcube Timezone Change is done. A requirement is that you are on Make...

Outlook for Android App

Here we will show you how to configure the Outlook for Android App using the IMAP method using our Plesk linux web hosting or Plesk Email hosting services as...

Change an email password on Plesk

If one of your mailbox users want to change the password on their mailbox through Plesk, this is very easy to do. The requirements is that the option must...

Network Maintenance

MAINTENANCE DATE: Friday June 25, 2021 – Saturday June 26, 2021 MAINTENANCE TIME: 18:00 – 02:00 Pacific Time During this maintenance window TeraGo will be completing hardware upgrades in...

Outlook Changes Server Names Automatically

You might find from a recent update that Outlook changes server names automatically without any action on your part. This has been reported in the last 2 weeks from...

Adding Two Factor Authentication

All customers can protect their client panel logins by adding two factor authentication. This is a more secure way to protect your hosting account. This can be enabled in...

Open Another Mailbox in OWA

Find out how to open another mailbox in OWA. Outlook clients will automatically have the mailbox open if the AUTOMOUNT option is enabled when giving FULL ACCESS PERMISSIONS inside...

Manage Shared Mailboxes in Exchange 2016 and 2019

Sharing is caring, and here are some instructions on how to manage shared mailboxes in Exchange 2016 and 2019. Users are allowed to open shared mailboxes inside of an...