Support: Support

Recover a deleted contact in Outlook

There will be 2 situations where your contact may be. In your deleted folder, or not (after you have emptied the trash) Case 1. When your contact is in...

Exchange Setup – Find Domain\Username

Some devices might not be able to setup automatically, so a manual configuration must be done. To find out the Domain\Username, login to the client panel. Once logged in...

Outlook App on Android Device Setup

You might be forced to enter in the details for setting up an Android device using the Outlook Android app when using our Exchange 2019 services. You will need...

Setting up CardDAV and CalDAV on iOS

As synchronizing is becoming more of the norm, more platforms are supporting syncing of contacts and calendars on iOS and Android platforms. In this help document, we will show...

Setup MailEnable on iPhone

If you have your hosting services on our Plesk Windows platform, you can follow this docunent here on getting MailEnable setup on your iPhone. The most critical pieces of...

Roundcube Timezone Change

Our server might default to Pacific Standard Time (PST), but we can show you how the Roundcube Timezone Change is done. A requirement is that you are on Make...

Outlook for Android App

Here we will show you how to configure the Outlook for Android App using the IMAP method using our Plesk linux web hosting or Plesk Email hosting services as...

Change an email password on Plesk

If one of your mailbox users want to change the password on their mailbox through Plesk, this is very easy to do. The requirements is that the option must...

Network Maintenance

MAINTENANCE DATE: Friday June 25, 2021 – Saturday June 26, 2021 MAINTENANCE TIME: 18:00 – 02:00 Pacific Time During this maintenance window TeraGo will be completing hardware upgrades in...

Outlook Changes Server Names Automatically

You might find from a recent update that Outlook changes server names automatically without any action on your part. This has been reported in the last 2 weeks from...