I need to update my credit card
The best way is to login the client control panel and update the payment method. This way our system will automatically charge your card for hosting services. You may...
The best way is to login the client control panel and update the payment method. This way our system will automatically charge your card for hosting services. You may...
Please email or call our technical support department. You will need to verify that you are the owner of the account. We use expiration date of the credit card...
We accept cheques only if you have a yearly contract with us. We also accept Interac and EFT payments.
Our systems are set up to send most communications through email. Messages such as Invoice notifications, Transaction notifications, Disk Quota issues, Bandwidth issues, etc. are all sent through email....
Your account has been disabled or deleted for non-payment because the credit card we have on file consistently fails when our system tries to charge the balance due for...
At Hosting.ca we have live demo accounts for future customers to test our services. We highly encourage potential customers to use these accounts for the sake of testing features....
Our billing department does not mail out printed copies of invoices. You can view all of your invoices online through our control panel. You can select “Billing Statements” and...
You probably signed up in the middle of a billing period. Our billing dates are the first of the month. You’ll be charged any pro-rated days as well. Here...
You get billed on the day you sign up, then prorated to match the monthly billing cycle. The first month may be a little more than the month’s fee....
To cancel your account, we need to verify some billing information. If you pay by credit card, we will need: 1. Last 4 digits of your credit card 2....