The network is one of only a few “multi-homed” ISP networks in Canada, consisting of redundant backbone connections to five major backbone providers and two Internet Exchanges. The Toronto Internet Exchange (TORIX) and the Ottawa Internet Exchange (Ottix). With combined connectivity, Hosting.ca has an aggregate backbone bandwidth of over 38000 Mbps (38 Gbps)!
The data center uses redundant high-end Cisco series Routers for backbone routing. The data center has 10 Gb connections to the Internet that supplies us with Carrier and access diversity. The Telus and Allstream feeds utilize separate building entrance locations and separate building risers for complete diversity.
There are also direct peering connections with Telus, Shaw, MCI, Primus US, Seattle IX (SIX), Peering and Internet Exchange (PAIX), Navigata, Peer 1, Allstream, Bell, NYIIX, and TORIX.
All of your web hosting services are based in Canada.
Multi-homing is the situation in which an organization such as TeraGo has more than one connection to the Internet. The goal of multi-homing is to improve reliability and speed. Multi-homing improves reliability by providing TeraGO with redundant backbone connections. Network traffic is automatically redirected to working networks if there is an issue. Multi-homing improves speed because the entity’s routers have a “map” (called a routing table) of the entire Internet. The routers are able to select the most appropriate (i.e. fastest) path to send the data.
The importance of multi-homing CANNOT be over-stated. If a provider has only one backbone connection and that connection fails, the provider (and you, the customer) is effectively cut off from the entire Internet. When choosing an Internet Service Provider, you should ALWAYS inquire about redundancy. Note that the redundancy issue can also impact larger backbone providers. Although a provider may have a large, countrywide backbone with a point of presence in many cities, you should ask if each point of presence has redundant network connections.
All of our network IPs are Canadian based, and Canadian registered. These days addresses are transparent and clearly show the location. Feel safe that your data and IP network is in Canada.
In addition to multiple, redundant, backbone connections, TeraGO has invested significant resources in all facets of its operation, so the facilities are top tier. All of TeraGO network equipment is protected by high-capacity, uninterruptible power supplies and a diesel generator at all our data center locations. The significance of this backup strategy means TeraGO will never be down due to a power failure.
TeraGO server rooms are cooled by redundant, dedicated, high-capacity air-conditioning units.
All systems are monitored 24 hours per day, 7 days a week by TeraGO network engineers.