Support: Getting Started

Exchange Outlook Compatibility

So many Exchange services and compatible clients with varying versions of Outlook. Here we list out the compatible versions of Microsoft Outlook and our Hosted Exchange services. See the...

How do I login to the client panel?

If you forgot your email and or password for the client panel, you’ll want this reset. If you know the email address registered on your account, you can enter...

Adding Two Factor Authentication

All customers can protect their client panel logins by adding two factor authentication. This is a more secure way to protect your hosting account. This can be enabled in...

Exchange 2019 DNS Settings

The following DNS settings are needed for our Exchange 2019 setup. MX 10 barracuda01.hosting.ca MX 10 barracuda02.hosting.ca CNAME webmail.<yourdomain> POINTS TO exchange.hosting.ca TXT v=spf1 ip4:72.15.149.3/24 ip4:72.15.147.128/27 include:hosting.ca ~all SRV _autodiscover._tcp...

Exchange 2016/2019 Change Password Instructions

This document is how to change passwords for an Exchange 2016 or 2019 mailbox. There are 2 methods for changing a password when you have an Exchange 2016 or...

How do I login to my web hosting control panel?

The primary entry point to your cPanel, Plesk Panel or HC Panel can be all accessed from your primary Client Panel. These are the steps to login to each...

How to add my Exchange 2016 mailboxes?

Once your Exchange 2010 or 2016 account is setup, you will want to add your mailboxes to get going. There are only a few steps to get you going....

Exchange 2016 POP Settings

Exchange 2016 POP Settings Guide: How to Configure Secure POP with TLS Encryption on Exchange 2016. Exchange 2019 settings are at the bottom of the document. Requirements: Hosted Exchange...

Bulk Exchange Account Import

When logged into the HC panel, and you have multiple accounts to create, its much easier by using our bulk exchange account import method. By the bulk exchange import...

Setup Plesk Linux IMAP POP Mailbox

Setting up an IMAP account in our Plesk hosting plans, you’ll need to use a similar configuration, depending on the node you are on. Use the following settings according...