Support: Exchange 2010 FAQ

Delivery has failed to these recipients or groups

If you are on our Exchange Hosting plans and have migrated from another provider, you may receive this error when sending an email to other users within your domain....

Reset Exchange Mailbox Passsword in Hosting Controller Panel

If you every need to reset your exchange mailbox password, you will need to perform this action inside of the Hosting Controller panel. This panel helps administer most of...

Testing SRV records

To verify if you’ve added the proper DNS SRV record in our system you can run the following commands in a MS-DOS prompt from your Windows based system. This...

Windows 10 and Office Autodiscover Bug

Windows 10 and Office Autodiscover Bug We’ve painfully discovered a problem/bug with users running Windows 10 and older versions of Office 2010 Outlook. This is what we found with...

Disable Autodiscover in Office 365

Disable Autodiscover in Office 365 We’ve been getting reports of users with their Office 365 subscription using their hosted email address (with hosting.ca). All new outlook 365 or Outlook...

Outlook 2010 Disable Autodiscover

Outlook 2010 Disable Autodiscover This is how we setup Outlook 2010 Disable Autodiscover feature. When you have an on premise Active Directory server with no Exchange server, you will...

How to download your OFFLINE ADDRESS BOOK

How To Download Your Offline Address Book This guide will show you how to download your Offline Address Book (OAB) if you have recently added new distribution lists, or...

Multiple Outlook Profiles

Multiple Outlook Profiles This document will help users setup their hosted Exchange account with Multiple Outlook Profiles. An Microsoft Outlook email profile is made up of email accounts, data files,...

Create new Outlook Profile

Create new outlook profile. This is a help document on how to create a new Outlook profile. This will apply to: Outlook 2016 Outlook 2013 Outlook 2010. This is useful when...

How to import a PST to Outlook 2010/2013/2016

How to import a PST file to Outlook 2010, 2013, or 2016 Introduction: The purpose of this documentation is to provide end users complete configuration steps in importing a...