Support: Support

Broken images, what is wrong?

If you have broken images, what is wrong? First you should verify that you have uploaded all of the images files in binary format and have placed them in...

How do I upload my site to the server?

You need to configure your FTP client properly before connecting to your account. The basic steps are as follows: 1. Hostname: typically your website address 2. Credentials: typically the...

What is SPAM or UCE?

Spam is the term used for mass, unsolicited emails (unsolicited commercial emails). Usually these are promotions or advertisements sent in bulk to the email addresses of people who have...

How do I access webmail?

Simply load a new page in a browser. http://mail.yourdomain.com/ Change “yourdomain.com” to your own domain name. This will bring you to the webmail page where you can access it...

Teamviewer for Support

Download http://download.teamviewer.com/download/version_11x/TeamViewer_Setup.exe After downloading TeamViewer, you can start the setup wizard. Run the setup file you have downloaded previousely Select Installation to access this computer remotely (unattended) #1 under How do you want...

Add Autoreply in Roundcube

When you need to tell your customers you will be away for any period of time, it’s helpful to set an “out of office” message for your email to...

Contract Security Program

Contract Security Program Hosting.ca has completed the Public Services Canada security screening for our organization. We are registered in the program and have completed the Industrial Security Program (ISP)...