Support: Exchange Support

Adding DNS SRV in Plesk Panel

Login to plesk. Go to Plesk > Domains > example.com > DNS Settings > SRV record. Add SRV records. NOTE: Do not add an additional underscore “_” character at...

Testing SRV records

To verify if you’ve added the proper DNS SRV record in our system you can run the following commands in a MS-DOS prompt from your Windows based system. This...

Windows 10 and Office Autodiscover Bug

Windows 10 and Office Autodiscover Bug We’ve painfully discovered a problem/bug with users running Windows 10 and older versions of Office 2010 Outlook. This is what we found with...

Disable Autodiscover in Office 365

Disable Autodiscover in Office 365 We’ve been getting reports of users with their Office 365 subscription using their hosted email address (with hosting.ca). All new outlook 365 or Outlook...

Outlook 2010 Disable Autodiscover

Outlook 2010 Disable Autodiscover This is how we setup Outlook 2010 Disable Autodiscover feature. When you have an on premise Active Directory server with no Exchange server, you will...

Exchange 2016/2019 and iOS11 setup

How to setup Exchange 2016 on any iOS11 Device iOS11 pretty much broke the way autodiscover works, and you’ll need to configure the account manually for the time being...

Exchange 2016 DNS Settings

The following DNS settings are needed for our Exchange 2016 setup. MX 10 barracuda01.hosting.ca MX 10 barracuda02.hosting.ca CNAME webmail.<yourdomain> redirect.canadawidehostingservices.ca TXT v=spf1 a mx ip4:72.15.149.3/24 ip4:72.15.147.128/27 ip4:208.99.206.181/29 a:spamtitan.hosting.ca a:spamtitan2.hosting.ca...

Exchange 2010 DNS Settings

The following DNS settings are needed for our Exchange 2010 setup. MX 10 barracuda01.hosting.ca MX 10 barracuda02.hosting.ca CNAME mail.<yourdomain> autodiscoverredirect2.hosting.ca CNAME autodiscover.<yourdomain> autodiscoverredirect2.hosting.ca TXT v=spf1 a mx ip4:72.15.149.3/24 ip4:72.15.147.128/27...

How to download your OFFLINE ADDRESS BOOK

How To Download Your Offline Address Book This guide will show you how to download your Offline Address Book (OAB) if you have recently added new distribution lists, or...

Multiple Outlook Profiles

Multiple Outlook Profiles This document will help users setup their hosted Exchange account with Multiple Outlook Profiles. An Microsoft Outlook email profile is made up of email accounts, data files,...