Support: Exchange Support

How to download your OFFLINE ADDRESS BOOK

How To Download Your Offline Address Book This guide will show you how to download your Offline Address Book (OAB) if you have recently added new distribution lists, or...

Multiple Outlook Profiles

Multiple Outlook Profiles This document will help users setup their hosted Exchange account with Multiple Outlook Profiles. An Microsoft Outlook email profile is made up of email accounts, data files,...

Create new Outlook Profile

Create new outlook profile. This is a help document on how to create a new Outlook profile. This will apply to: Outlook 2016 Outlook 2013 Outlook 2010. This is useful when...

Migrating to Hosted Exchange

Migrating to Hosted Exchange This article will show you an overview of how you will be migrating to hosted exchange. A few scenarios will apply so you are free...

How to import a PST to Outlook 2010/2013/2016

How to import a PST file to Outlook 2010, 2013, or 2016 Introduction: The purpose of this documentation is to provide end users complete configuration steps in importing a...

How to configure Outlook with Hosted Exchange 2016 and 2019

How to configure your Outlook 2013 with Exchange 2016 and 2019. Introduction: The purpose of this documentation is to provide end-users complete configuration steps in configuring Microsoft Outlook 2016...

Configure Mac Mail for Exchange

How to configure your Mac Mail with Exchange 2016. We offer many different Hosted Exchange plans. Introduction: The purpose of this documentation is to provide end-users complete configuration steps...

How to configure Mac Outlook 2016 on Hosted Exchange 2016

The purpose of this documentation is to provide end-users complete configuration steps in how to configure Mac Outlook 2016 with our Hosted Exchange 2016 email services. In this example...

How do I disable Autodiscover on Hosted Exchange?

When migrating from an in-house Exchange to Hosting.ca Hosted Exchange, you may encounter issues with Outlook still trying to retrieve Autodiscover configuration from local Active Directory. Common symptoms: public...

Hosted Exchange 2016 DNS Settings

In order to point the mail flow to your Hosted Microsoft Exchange 2016 you need to configure the necessary DNS records responsible for the email services. You’ll need to...