Give your business the competitive edge without the expense of investing in a PBX server. FreePBX Hosting can reduce costs and free your time.
FREEPBX SERVER PLANS
PBX 35
$35/ month
10% OFF YEARLY
- 1 Line Included
- Max 5 Concurrent Calls
- 5 Extensions *
- $0.015/minute **
- 2 Options IVR *
- $75 Setup Fee
DEDICATED
$150/ month
10% OFF YEARLY
- 2 Lines Included
- 5-10 Concurent Calls
- 10 Extensions *
- $0.015/minute **
- 4 Options IVR *
- $225 Setup Fee
- Web based Panel
Managed
$250/ month
10% OFF YEARLY
- 4 Lines Included
- 11-15 Calls
- 15 Extensions *
- $0.015/minute **
- 6 Options IVR *
- $375 Setup Fee
- Web based Panel
* Extensions/IVRs are not limited in any way, we only include the amount specified in our free setup
** Per minute rates vary depending on the country dialed. USA/Canada rates are posted above as a reference
FreePBX Features
- ADSI On-Screen Menu System
- Alarm Receiver
- Append Message
- Authentication
- Automated Attendant
- Blacklists
- Blind Transfer
- Call Detail Records
- Call Forward on Busy
- Call Forward on No Answer
- Call Forward Variable
- Call Monitoring
- Call Parking
- Call Queuing
- Call Recording
- Call Retrieval
- Call Routing (DID & ANI)
- Call Snooping
- Call Transfer
- Call Waiting
- Caller ID
- Caller ID Blocking
- Caller ID on Call Waiting
- Conference Bridging
- Dial by Name
- Direct Inward System Access
- Distinctive Ring
- Do Not Disturb
- E911
- Flexible Extension Logic
- Interactive Directory Listing
- Interactive Voice Response (IVR)
- Local and Remote Call Agents
- Music On Hold
- Music On Transfer
- Overhead Paging
- Remote Call Pickup
- Remote Office Support
- Roaming Extensions
- Route by Caller ID
FreePBX Hosting Advantages
REDUCE COSTS
Start saving more than half of your current telephone bill. Cost savings is the biggest reason to move over to a hosted PBX.
WEB INTERFACE
Your PBX will be controllable through a web interface. Make changes, add new extensions, route calls all through the web browser.
FEATURE RICH
Unleash features your Telco would regularly charge for. Conferencing, voicemail to email, paging and intercom, all included with your PBX.
MOBILE APPS
Stop buying proprietary phones. With a hosted PBX, you can connect to your PBX with an app from your iOS, Android or BlackBerry device.
FAST SERVERS
Servers with dedicated CPU, memory and bandwidth ensure a smooth running PBX server.
WHY HOSTING.CA SERVERS?
DELL SERVERS
We use all Dell rack-mount servers and take care of it all, you worry about your business.
FAST NETWORK
Quality network resources are paired with your Dell server. 99.99% Uptime guarantee.
SECURITY UPDATES
We can perform all of the security updates and patches to keep your server secure.
CONTROL PANEL
We can install a control panel so you can manage your server over the web. Securely – of course.
CUSTOM SERVICES
If you need something setup a special way and don’t know how to do it, we can assist. Please contact us for a quotation.
TECH SUPPORT
We don’t outsource our technical support. All support is run in house, by Canadians!
What is an IVR?
Interactive voice response (IVR) is a technology that allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed.
SALES QUESTIONS
Do I need a PBX server?
Well, it depends.
If you want calls to land to your IP phone, or software phone (on a mobile device, or laptop) directly without any interactive voice prompting, then no.
If you want a pre-recorded prompting system with options for the caller, then yes.
Who provides the phone numbers?
Hosting.ca does not provide the SIP trunks or DID numbers. Hosting.ca recommends particular providers to work with, and you will have full access to view your calling records.
How long does it take for my PBX to be provisioned?
Typically it takes 24 hours to have a PBX provisioned after payment has been completed. We will require the IVR form to be filled out.
How many simultaneous calls can I make?
Each plan has different server resources allocated, thus allowing a particular amount of calls to be made simultaneously.
Basic – 5 Calls
Advanced – 10 Calls
Professional – 20 Calls
Can I upgrade at any time?
Yes you may upgrade or downgrade any time. Depending on the upgrade path, we may need to reprovision a new server, and restore the configuration using the import tool.
TECHNICAL QUESTIONS
How do I get support?
Getting support is simple. We provide support for billing, networking, upgrades and any hardware related issues. We have several paid support options if you are in need of FreePBX tech support.
How can I expect support to resolve issues?
We provide support and you can open a support ticket by emailing support@hosting.ca. We will need the IP address of the VPS or dedicated server having the issue, the root password and a detailed description of the problem you are experiencing.
How do I upgrade versions?
The FreePBX Distro has some built in features to allow you to upgrade to the newest Major Asterisk version you are using. This is all controlled through the web panel.
I used to be able to access the web interface, but not now?
Fail2ban is built into the PBX’s. If you had too many failed logins you can get blocked. You can clear them from the web back end (and white-list your IP) or you can reboot the PBX from the VPS control panel and that clears all the blocks.
Your probably being blocked by the Fail2ban firewall on the VPS.
To whitelist your IP address, click ADMIN -> SYSTEM ADMIN -> INTRUSION DETECTION and then add your external IP address of your Internet connection into the whitelist box and click SUBMIT QUERY.