How do I upload my site to the server?
You need to configure your FTP client properly before connecting to your account. The basic steps are as follows: 1. Hostname: typically your website address 2. Credentials: typically the...
Support:
What is SPAM or UCE?
Spam is the term used for mass, unsolicited emails (unsolicited commercial emails). Usually these are promotions or advertisements sent in bulk to the email addresses of people who have...
What is my email login?
When logging into OWA – Outlook Web Access for your hosted exchange account. It’s always the full email address: Eg: info@yourdomainname.com
How do I access webmail?
Simply load a new page in a browser. http://mail.yourdomain.com/ Change “yourdomain.com” to your own domain name. This will bring you to the webmail page where you can access it...
What is email aliasing?
An email alias is simply a forwarding email address. The term alias expansion is sometimes used to indicate a specific mode of email forwarding, thereby implying a more generic meaning of the term email alias as an address that...
What is email forwarding?
Email Forwarding is when email is forwarded to another email address inside or outside of your domain. You can also think of this as “call forwarding”. For example: outside@yourdomain.com...
What are IMAP accounts?
What are IMAP accounts? IMAP allows you to access your email wherever you are, from any device. When you read an email message using IMAP, you aren’t actually downloading...
What are POP accounts?
What are POP accounts? POP works by contacting your email service and downloading all of your new messages from it. Once they are downloaded onto your PC or Mac,...
What other payment methods do you accept?
We accept cheques only if you have a yearly contract with us. We also accept Interac and EFT payments.
Why is it important to keep my contact information updated?
Our systems are set up to send most communications through email. Messages such as Invoice notifications, Transaction notifications, Disk Quota issues, Bandwidth issues, etc. are all sent through email....