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Moving from Telus

Telus this year has been moving from their in house email services to GMail services. Because of the cross border data, many Telus customers have been moving to our...

Exchange shared mailbox attachment problem. CU 18 Shared Mailbox Error.

You might experience an error when opening an exchange shared mailbox attachment in OWA. The error will be that a shared Mailbox attachment can’t be opened in OWA. We’ve...

Open Another Mailbox in OWA

Find out how to open another mailbox in OWA. Outlook clients will automatically have the mailbox open if the AUTOMOUNT option is enabled when giving FULL ACCESS PERMISSIONS inside...

Manage Shared Mailboxes in Exchange 2016 and 2019

Sharing is caring, and here are some instructions on how to manage shared mailboxes in Exchange 2016 and 2019. Users are allowed to open shared mailboxes inside of an...

Exchange 2016/2019 Change Password Instructions

This document is how to change passwords for an Exchange 2016 or 2019 mailbox. There are 2 methods for changing a password when you have an Exchange 2016 or...

How do I login to my web hosting control panel?

The primary entry point to your cPanel, Plesk Panel or HC Panel can be all accessed from your primary Client Panel. These are the steps to login to each...

Delivery has failed to these recipients or groups

If you are on our Exchange Hosting plans and have migrated from another provider, you may receive this error when sending an email to other users within your domain....

Problems with mail delivery to hotmail.com

Earlier today June 3, 2020 there was a report of failed messages being delivered to hotmail.com or outlook.com. We’ve rectified the problem by relaying mail to other servers and...

Android UEM Activation

We have generated our own setup document for an Android UEM activation. This document guides new users on how our BlackBerry UEM activation is handled. A Samsung S7 Edge was used...

Change BlackBerry Dynamics Password

This is how you would change your BlackBerry Dynamics password in iOS. Load up the UEM Client app. At the bottom, scroll to the bottom where you can see...