What are IMAP accounts?
What are IMAP accounts? IMAP allows you to access your email wherever you are, from any device. When you read an email message using IMAP, you aren’t actually downloading...
Support:
What are POP accounts?
What are POP accounts? POP works by contacting your email service and downloading all of your new messages from it. Once they are downloaded onto your PC or Mac,...
What other payment methods do you accept?
We accept cheques only if you have a yearly contract with us. We also accept Interac and EFT payments.
Why is it important to keep my contact information updated?
Our systems are set up to send most communications through email. Messages such as Invoice notifications, Transaction notifications, Disk Quota issues, Bandwidth issues, etc. are all sent through email....
Why has my account been suspended?
Your account has been disabled or deleted for non-payment because the credit card we have on file consistently fails when our system tries to charge the balance due for...
I want my money back!
At Hosting.ca we have live demo accounts for future customers to test our services. We highly encourage potential customers to use these accounts for the sake of testing features....
Do you send out mailed invoices?
It’s the 20th century and we prefer to save some paper. Our billing department does not mail invoices. You can view all of your invoices online through our client...
How come I was charged more than my monthly package price?
You probably signed up in the middle of a billing period. Our billing dates are the first of the month. You’ll be charged any pro-rated days as well. Here...
Why Hosting.ca?
Hosting.ca has been providing services to small and medium-sized businesses since 1997. We ensure that you will receive the best experience with us because: Entire Company is 100% Canadian...
Windows or Linux Hosting?
Choosing Your Web Hosting Platform. Windows or Linux Hosting? To be honest it’s an easy answer. Windows Web Hosting or Linux Web Hosting: What is the right choice for you? This...