How to configure Activesync with an Android device Exchange 2016

Introduction:

The purpose of this documentation is to provide end users complete configuration steps in activating an Android powered device with our Hosted Exchange 2016 email services. In this example, a Samsung S9 Note was used.

Prerequisites:

  • Android Device
  • Subscribed to a Hosted Exchange 2016 account
  • ActiveSync enabled on the mailbox

Steps:

  1. Go to the settings menu, which is a gear icon.
  2. From the settings menu, choose the accounts and backup menu option.
  3. Select the “Accounts” option.

  4. Scroll to the bottom and select the “+ Add Account” option

  5. Select the “Microsoft Exchange Activesync” option.

  6. Enter in the full email address and password. Then choose the “Sign in” option.

  7. It will auto setup the account.

  8. It will ask to apply the security settings, select “Apply” to finalize the account setup.

For a manual setup, make sure the settings are correct. 

Email Address: Your full email address
Domain\username: Your full email address
Password: Your email password
Server: mail.canadawidehostingservices.ca

 

For an Android Samsung S6, the following below was used.

Steps:

  1. From the settings menu, choose the accounts

  1. Select “+ Add account” at the bottom.

  1. Select Microsoft Exchange Activesync.

  1. Enter in your FULL email address and mailbox password.

  1. It will try to setup automatically…

  1. If it doesn’t. You can confirm the settings. Enter your email address , password and exchange server settings. Make sure the Exchange server name is “mail.canadawidehostingservices.ca”.

  1. Accept the security warning note. Press CONTINUE to go to the next step.

  1. Accept the remote security admin note. Select OK to continue.

 

  1. Select Activate to complete. Your email and content will synchronize slowly depending on the amount or options you selected, so please be patient.