BlackBerry 10 End of Life

The time has come for the BlackBerry 10 End of Life to arrive. The date has been extended several times, but the new final date will be January 4, 2022. For those of you on older BlackBerry 10 End of Life devices, you may or may not be affected. Below will have most common questions you may find interesting.

  1. Why is Why is BlackBerry deciding to end of life (EOL) these infrastructure offerings?

    Today BlackBerry is focused on providing intelligent security software and services to enterprises and governments around the world. Since pivoting to an enterprise software and cybersecurity company, we have received questions about our plans to provide ongoing support for BlackBerry 7.1 OS and earlier and BlackBerry 10 devices. In 2017, we committed to providing at least two more years of support for BlackBerry 10 and at least two years of BlackBerry network access for BBOS devices.

    On January 4, 2022, devices running on these service offerings will no longer operate. We have chosen to extend our service until then as an expression of thanks to our loyal partners and customers.

    The termination of these service offerings and infrastructure will also impact functionality for applications such as BlackBerry Link, BlackBerry Desktop Manager, BlackBerry Blend, BlackBerry Protect (Allows consumers to lock, locate or wipe BBOS, BlackBerry 10 devices remotely.  There is no impact to the new BlackBerry Protect which is an AI-based endpoint security solution.) and ESBL/IBL.
  2. What services will be terminated and what will be impacted?

    At the time of termination of services, devices running BlackBerry 7.1 OS and earlier software, BlackBerry 10 software, and BlackBerry PlayBook OS 2.1 and earlier software will no longer reliably function. These devices will lack the ability to receive over the air provisioning updates and as such, this functionality will no longer be expected to reliably function, including for data, phone calls, SMS and 9-1-1 functionality.​​​​ Applications (BlackBerry Link, BlackBerry Desktop Manager, and BlackBerry Blend) will also have limited functionality.

    Below is a list of devices, software, applications and service offerings that are affected:

    BlackBerry Classic
    BlackBerry Passport
    BlackBerry Leap
    BlackBerry Z10, Z30, Z3
    BlackBerry Q10, Q5
    Porsche Design P’9982 from BlackBerry
    Porsche Design P’9983 from BlackBerry
  3. Who will be impacted by EOL of the services?

    All customers who are using legacy devices running BlackBerry 10, BlackBerry 7.1 OS and earlier and BlackBerry PlayBook 2.1 OS and earlier software and related services will be impacted.

The BlackBerry 10 End of Life means that you’ll need to upgrade to the next device or use the BlackBerry UEM App on Android or iOS.