FreePBX Dial By Name directory

The FreePBX dial by name directory is a convenient feature to be able to dial the actual name of the person and get their extension from your phone.

The Dial-by-Name Directory allows callers to search for a person’s extension using either their first or last name. When you add it as a feature to your account, your callers will have the ability to search through your company’s database to locate someone’s extension. To access the Dial-by-Name directory callers must press a digit from your main greeting.

For example if you forgot the extension for David, you just type on the dialpad, 328 (DAV), and then David’s extension will be said to the caller.