Support: Exchange 2016 FAQ

Exchange 2019 DNS Settings

The following DNS settings are needed for our Exchange 2019 setup. MX 10 barracuda01.hosting.ca MX 10 barracuda02.hosting.ca CNAME autodiscover.<yourdomain> POINTS TO exchange.hosting.ca CNAME mail.<yourdomain> POINTS TO exchange.hosting.ca CNAME webmail.<yourdomain>...

Disable Autodiscover in Office 365

We’ve been getting reports of users with their Office 365 subscription using their hosted email address (with hosting.ca). All new outlook 365 or Outlook Live accounts will automatically try...

Recover a deleted contact in Outlook

There will be 2 situations where your contact may be. In your deleted folder, or not (after you have emptied the trash) Case 1. When your contact is in...

Exchange shared mailbox attachment problem. CU 18 Shared Mailbox Error.

You might experience an error when opening an exchange shared mailbox attachment in OWA. The error will be that a shared Mailbox attachment can’t be opened in OWA. We’ve...

Open Another Mailbox in OWA

Find out how to open another mailbox in OWA. Outlook clients will automatically have the mailbox open if the AUTOMOUNT option is enabled when giving FULL ACCESS PERMISSIONS inside...

Manage Shared Mailboxes in Exchange 2016 and 2019

Sharing is caring, and here are some instructions on how to manage shared mailboxes in Exchange 2016 and 2019. Users are allowed to open shared mailboxes inside of an...

Exchange 2016/2019 Change Password Instructions

This document is how to change passwords for an Exchange 2016 or 2019 mailbox. There are 2 methods for changing a password when you have an Exchange 2016 or...

Delivery has failed to these recipients or groups

If you are on our Exchange Hosting plans and have migrated from another provider, you may receive this error when sending an email to other users within your domain....

How to add my Exchange 2016 mailboxes?

Once your Exchange 2010 or 2016 account is setup, you will want to add your mailboxes to get going. There are only a few steps to get you going....

Exchange 2016 Send As or Send on Behalf Settings

You can send email as a person or group if you have been granted Send As permissions to that specific user’s mailbox or group. You can send email on...