Support: Linux Hosting

Roundcube Timezone Change

Our server might default to Pacific Standard Time (PST), but we can show you how the Roundcube Timezone Change is done. A requirement is that you are on Make...

Change an email password on Plesk

If one of your mailbox users want to change the password on their mailbox through Plesk, this is very easy to do. The requirements is that the option must...

Outlook Changes Server Names Automatically

You might find from a recent update that Outlook changes server names automatically without any action on your part. This has been reported in the last 2 weeks from...

Free SSL in Plesk Panel

We can use the free Let’s Encrypt icon inside of the Plesk Panel to add SSL to your website for free. Login to your Plesk Panel. And select the...

cPanel Important Links

There are some cPanel important links that you need when accessing critical services like webmail and cPanel. Some easy to remember links are directly set up with your domain....

Plesk SFTP Client Configuration

Configuring secure FTPS for Plesk accounts is very easy. Make sure you have the following pieces of information: Host: node1.hosting.ca (or the relevant server name upon signup)User: your-main-ftp-user-namePassword: your-main-ftp-passwordProtocol:...

cPanel SFTP Configuration

cPanel SFTP configuration step by step. Configuring secure SFTP for cPanel accounts is very easy. Make sure you have the following pieces of information: Host: cpanel1.hosting.ca (or the relevant...

Setup FTPS in cPanel

We’ve created a document on how to setup FTPS in cPanel for you. FTPS and Secure FTP are both different. This is for FTPS. Make sure you have the...

Plesk FTP using TLS Encryption

This is how to use FTP with TLS encryption. FileZilla was used in this example. The important pieces of information are: HostnameUserPasswordEncryption The hostname would depend on the cluster...

Hosting Controller Mail DNS Settings

The following DNS settings are needed for our Hosting Controller Web and Mail hosting. Please confirm which plan or cluster of mail services you are subscribed to.  If we...