Support: Exchange 2019 FAQ

Recover a deleted contact in Outlook

There will be 2 situations where your contact may be. In your deleted folder, or not (after you have emptied the trash) Case 1. When your contact is in...

Exchange Setup – Find Domain\Username

Some devices might not be able to setup automatically, so a manual configuration must be done. To find out the Domain\Username, login to the client panel. Once logged in...

Outlook App on Android Device Setup

You might be forced to enter in the details for setting up an Android device using the Outlook Android app when using our Exchange 2019 services. You will need...

Exchange 2019 iPhone Setup

Exchange 2019 iPhone Setup on any iOS 14.x Device. Exchange 2019 iphone setup Howto. There are two methods in this document. The first is using the sign-in method, and...

Exchange ActiveSync Android Setup

The purpose of this documentation is to provide end-users with complete configuration steps in Exchange ActiveSync Android Setup. Exchange ActiveSync lets mobile phone users access their email, calendar, contacts,...

Exchange 2019 DNS Settings

The following DNS settings are needed for our Exchange 2019 setup. MX 10 barracuda01.hosting.ca MX 10 barracuda02.hosting.ca CNAME webmail.<yourdomain> POINTS TO exchange.hosting.ca TXT v=spf1 a mx ip4:72.15.149.3/24 ip4:72.15.147.128/27 ip4:208.99.206.181/29...

Open Another Mailbox in OWA

Find out how to open another mailbox in OWA. Outlook clients will automatically have the mailbox open if the AUTOMOUNT option is enabled when giving FULL ACCESS PERMISSIONS inside...

Manage Shared Mailboxes in Exchange 2016 and 2019

Sharing is caring, and here are some instructions on how to manage shared mailboxes in Exchange 2016 and 2019. Users are allowed to open shared mailboxes inside of an...

Exchange 2016/2019 Change Password Instructions

This document is how to change passwords for an Exchange 2016 or 2019 mailbox. There are 2 methods for changing a password when you have an Exchange 2016 or...

Delivery has failed to these recipients or groups

If you are on our Exchange Hosting plans and have migrated from another provider, you may receive this error when sending an email to other users within your domain....