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Adding Two Factor Authentication

All customers can protect their client panel logins by adding two factor authentication. This is a more secure way to protect your hosting account. This can be enabled in...

Exchange 2019 DNS Settings

The following DNS settings are needed for our Exchange 2019 setup. MX 10 barracuda01.hosting.ca MX 10 barracuda02.hosting.ca CNAME webmail.<yourdomain> POINTS TO exchange.hosting.ca TXT v=spf1 a mx ip4:72.15.149.3/24 ip4:72.15.147.128/27 ip4:208.99.206.181/29...

Windows 7 and Exchange 2016 Disconnected

If you’re getting an Outlook Disconnected message on your Outlook recently, it may be due to the fact that your Windows 7 does not have the TLS 1.1 and...

Moving from Telus

Telus this year has been moving from their in house email services to GMail services. Because of the cross border data, many Telus customers have been moving to our...

Exchange shared mailbox attachment problem. CU 18 Shared Mailbox Error.

You might experience an error when opening an exchange shared mailbox attachment in OWA. The error will be that a shared Mailbox attachment can’t be opened in OWA. We’ve...

Open Another Mailbox in OWA

Find out how to open another mailbox in OWA. Outlook clients will automatically have the mailbox open if the AUTOMOUNT option is enabled when giving FULL ACCESS PERMISSIONS inside...

Manage Shared Mailboxes in Exchange 2016 and 2019

Sharing is caring, and here are some instructions on how to manage shared mailboxes in Exchange 2016 and 2019. Users are allowed to open shared mailboxes inside of an...

Exchange 2016/2019 Change Password Instructions

This document is how to change passwords for an Exchange 2016 or 2019 mailbox. There are 2 methods for changing a password when you have an Exchange 2016 or...

How do I login to my web hosting control panel?

The primary entry point to your cPanel, Plesk Panel or HC Panel can be all accessed from your primary Client Panel. These are the steps to login to each...

Delivery has failed to these recipients or groups

If you are on our Exchange Hosting plans and have migrated from another provider, you may receive this error when sending an email to other users within your domain....