Support: Windows Hosting

Setup MailEnable on iPhone

If you have your hosting services on our Plesk Windows platform, you can follow this docunent here on getting MailEnable setup on your iPhone. The most critical pieces of...

Plesk Windows POP/IMAP Setup

Setting up an IMAP account in our Plesk Windows hosting services, you’ll need to use a similar configuration, depending on the node you are on. Use the following settings...

FTP over SSL (FTPS) on Windows Server 2016 Hosting

FTPS protocol (FTP over SSL/TLS, FTP+SSL) is an extension of the standard FTP protocol, but the connection between a client and a server is protected (encrypted) using SSL /TLS. As...

Sync SmarterMail CardDAV and CalDAV

CardDAV for iPhone Synchronize your mobile device running iOS with your Smartermail account using CardDAV and CalDAV. CardDAV and CalDAV is a special protocol that allows your mobile device...

An unknown error has occurred in Outlook

Symptoms In Microsoft Outlook, you may receive one of the following error messages when you try to read, send, receive, or delete an email message. Error message 1: An...

Manage Barracuda Spam Settings

Manage Barracuda Spam Settings At hosting.ca, we use the Barracuda system as one way to filter spam messages for some of our Exchange Hosting services.  Login to the Barracuda...

Configure SmarterMail IMAP, POP, and SMTP Via SSL Encryption

This document is how we configure SmarterMail IMAP, POP, and SMTP Via SSL Encryption. Introduction: The purpose of the following documentation is to provide end-users complete configuration steps in...

What is a DSN?

DSN, which stands for data source name, is a method of connecting to a database via ASP (Active Server Page). DSN connections require ODBC, an open standard for API...

Broken images, what is wrong?

If you have broken images, what is wrong? First you should verify that you have uploaded all of the images files in binary format and have placed them in...

How do I upload my site to the server?

You need to configure your FTP client properly before connecting to your account. The basic steps are as follows: 1. Hostname: typically your website address 2. Credentials: typically the...