Support: E-Mail FAQ

Configure Thunderbird Email

Configure POP Account in Thunderbird To manually configure an account, you will need to have the following details which can be supplied by us. Full email address and password...

Manage Barracuda Spam Settings

Manage Barracuda Spam Settings At hosting.ca, we use the Barracuda system as one way to filter spam messages for some of our Exchange Hosting services.  Login to the Barracuda...

Allow from Barracuda Quarantine

Allowing an Email Address from the Barracuda Quarantine Our Barracuda Spam protection services are included with our Exchange hosting services. Login to the Barracuda with your email address and...

Add email to Blocklist in Barracuda Spam Firewall

Adding Email Address or Domain to the Blocklist Login to the Barracuda with your email address and email password. Select the PREFERENCES tab at the top, and select the...

Whitelist email in Barracuda Spam Firewall

Adding Email Address or Domain to the Whitelist Login to the Barracuda with your email address and email password. Select the PREFERENCES tab at the top, and select the...

Configure SmarterMail IMAP, POP, and SMTP Via SSL Encryption

This document is how we configure SmarterMail IMAP, POP, and SMTP Via SSL Encryption. Introduction: The purpose of the following documentation is to provide end-users complete configuration steps in...

Configure Secure IMAP/POP3 and SMTP via TLS Encryption

Introduction The purpose of the following documentation is to provide end-users complete configuration steps in sending and receiving messages securely. Server names for incoming and outgoing are: mail8.hosting.ca Requirements...

How do I migrate mail between servers if I use IMAP?

Typically, when you migrate to a new server, your old emails will not be available unless you migrate them manually. This article presents an easy method of transferring email...

Repair Outlook Data Files (.PST)

Applies To: Outlook 2016 Outlook 2013 Outlook 2010 Outlook 2007 If your Microsoft Outlook Data File (.pst and .ost) won’t open, or if you suspect the file is damaged, use the Inbox Repair...

What is SPAM or UCE?

Spam is the term used for mass, unsolicited emails (unsolicited commercial emails). Usually these are promotions or advertisements sent in bulk to the email addresses of people who have...