Support: Linux Mail

Roundcube Timezone Change

Our server might default to Pacific Standard Time (PST), but we can show you how the Roundcube Timezone Change is done. A requirement is that you are on Make...

Change an email password on Plesk

If one of your mailbox users want to change the password on their mailbox through Plesk, this is very easy to do. The requirements is that the option must...

Outlook Changes Server Names Automatically

You might find from a recent update that Outlook changes server names automatically without any action on your part. This has been reported in the last 2 weeks from...

cPanel Important Links

There are some cPanel important links that you need when accessing critical services like webmail and cPanel. Some easy to remember links are directly set up with your domain....

Hosting Controller Mail DNS Settings

The following DNS settings are needed for our Hosting Controller Web and Mail hosting. Please confirm which plan or cluster of mail services you are subscribed to.  If we...

Setup Plesk Linux IMAP POP Mailbox

Setting up an IMAP account in our Plesk hosting plans, you’ll need to use a similar configuration, depending on the node you are on. Use the following settings according...

An unknown error has occurred in Outlook

Symptoms In Microsoft Outlook, you may receive one of the following error messages when you try to read, send, receive, or delete an email message. Error message 1: An...

Configure Thunderbird Email

Configure POP Account in Thunderbird To manually configure an account, you will need to have the following details which can be supplied by us. Full email address and password...

Manage Barracuda Spam Settings

Manage Barracuda Spam Settings At hosting.ca, we use the Barracuda system as one way to filter spam messages for some of our Exchange Hosting services.  Login to the Barracuda...

Configure Secure IMAP/POP3 and SMTP via TLS Encryption

Introduction The purpose of the following documentation is to provide end-users complete configuration steps in sending and receiving messages securely. Server names for incoming and outgoing are: mail8.hosting.ca Requirements...